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Case studies.

The problem, what we did and what changed, for clients around the world.

Trusted by growing businesses

Selected work

Case studies.

A few of the problems we’ve solved for clients. Detailed case studies and references are available on request.

  1. Sheet 01 / 03Illustrative example

    AI triage for a growing support desk

    Challenge

    Support tickets were sorted by hand, so urgent issues waited in the same queue as simple questions and first replies were slow.

    What we built

    We built an LLM classifier that reads each ticket, tags product area and urgency, and routes it, with a person reviewing anything it is unsure about.

    Results

    • Faster first reply
    • Most tickets routed automatically
    • Human review on low confidence
    Client
    B2B SaaS company (under NDA)
    Industry
    SaaS
    Services
    AI DevelopmentCloud & DevOps
    Year
    2025

  2. Sheet 02 / 03Illustrative example

    A front-end engineering centre for a global bank

    Challenge

    Front-end work was spread across many squads, each with its own tools, release process and quality bar. Releases were slow and skills were uneven.

    What we built

    We helped set up a front-end centre built on three pillars: craftsmanship (selection and training), industrialisation (automated deployment and one performance dashboard) and innovation (tech sessions and hackathons).

    Results

    • Releases from monthly to weekly
    • One dashboard across squads
    • Shared front-end standards
    Slide describing the centre’s three pillars: craftsmanship, industrialisation and innovation, each with an illustration.
    Client
    Global banking group (under NDA)
    Industry
    Banking
    Services
    Web DevelopmentIT Consulting
    Year
    2025

  3. Sheet 03 / 03Illustrative example

    A booking app and launch campaign for a home-services brand

    Challenge

    Bookings came in by phone and WhatsApp, with no way to see availability, and ads sent people to a generic homepage.

    What we built

    We built a cross-platform booking app with an admin panel, and ran Google and Meta campaigns to dedicated landing pages with call and form tracking.

    Results

    • Online bookings from launch
    • Cost per lead tracked weekly
    • One admin panel for the team
    Client
    Home-services company (under NDA)
    Industry
    Home services
    Services
    Mobile App DevelopmentDigital Marketing
    Year
    2026
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hello@amionyx.com+91 79995 86236WhatsAppBook a callOffice: 201, D15, Shree Ji Valley, Indore, Madhya Pradesh, India
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